BURBERRY TODDLER DRESS

At Dripshautekollections, we are dedicated to providing you with the best shopping experience. We understand that sometimes items may not fit perfectly, and we've streamlined our return and exchange process to make it as smooth as possible.

Return Requirements

Time period: You must notify us of your issue within 48 hours of delivery. Items must be back in our possession within 14 days.

Please ensure that any returned items meet the following criteria:

Unused and Unworn: Items should be in their original, unused, and unworn condition.

Original Packaging: Return the item in its original packaging with all tags still attached.

Documentation: Include any documentation that came with the item.

Reasons for Returns and Exchanges

We accept returns and exchanges for the two following reasons:

Wrong Size: If you receive an item in the wrong size, we're here to help. Read below for our exchange process.

Faulty/Damaged Items: If an item is found to be damaged upon inspection by us, we will replace the item.

Exchange Policy for Wrong Size Chosen

If you ordered an item in the wrong size and need to exchange it for a larger or smaller size there is a $30 fee. A portion of this fee will cover a return label and shipping of the replacement item. Please follow these steps:

Approval: Contact us via text to get the exchange approved.

Next You must ship the incorrect item back to us within 48 hours of placing the new order.

Text Tracking Info: Text us the tracking information for the return shipment.

Item Replacement: Once we receive and inspect the new item, we will ship the correct one to you.

Items That May Not Qualify for Returns

Please note that the following examples may not qualify for returns or exchanges:

Final Sale Items: Items designated as "Final Sale" are typically non-returnable unless they are faulty.

Used or Worn Items: Items that have been used or worn and cannot be resold as new.

Items Without Original Packaging: Items returned without their original packaging or with missing tags.

Custom-Made or Altered Items: Items that have been custom-made or altered to your specifications, as they are unique and cannot be resold.

Intimate or Personal Items: For hygiene reasons, intimate apparel and personal care items may not be eligible for returns unless they are faulty.

Items Beyond the Return Timeframe: 14 Days

We are committed to ensuring that your returns and exchanges are processed efficiently and promptly. If you have any questions or need further assistance regarding our return and exchange policy, please contact our customer support team. We are here to assist you in any way we can

At our store, we follow a simple age-based sizing system similar to European retailers like ZARA.

Here's a quick reference for our sizes:

-3-6 months

-6-9 months

-12-18 months

-12 months

-24 months

-36 months

- 2 years: Size 2T

- 3 years: Size 3T

- 4 years: Size 4T

- 5 years: Size 5T

- 6 years: Size 6T

Each item may fit differently, so we encourage you to read the item descriptions carefully, as they'll provide insights on how that particular piece runs. If an item is true to size and your child falls between two sizes, we recommend opting for the larger size. Ultimately, you know your child's size best, so trust your instincts!

Thank you for shopping with us, and happy browsing!

 

To ensure the longevity and beauty of your delicate items, please follow these care instructions:

* Gentle Washing is Key: We recommend hand washing for the best results. If machine washing, always use a delicate cycle, cool water, and a mild detergent specifically designed for delicates. Place garments in a mesh laundry bag for added protection.

* Skip Harsh Chemicals: Avoid bleach, strong detergents, and fabric softeners, as these can damage delicate fibers.

This is a custom made item designed for children's birthday parties and special events and fun. With the intent to dress up as adults in costume. These items are not designed to pass off as the real thing or pass autnecity check.